Privacy Policy for Flux Bundles

Effective Date: December 30, 2024

1. Introduction

Welcome to Flux Bundles (“we”, “our”, “us”). Our app helps merchants manage product bundles, discounts, and related features on their Shopify stores. This Privacy Policy explains how we collect, use, and store your personal information—whether you are a merchant using our app or a visitor to our website. By using any of our services, you agree to the terms of this Privacy Policy and our Terms & Conditions.

2. Information from Merchants

As a merchant, you are responsible for ensuring your customers understand how you (and how Flux Bundles) collect and process their personal information. You agree to:

Maintain an up-to-date and accurate privacy policy on your storefront that complies with applicable laws
Obtain necessary consent from your customers for the use and access of their personal information by Flux Bundles and other third parties

What Information Do We Collect from Merchants and Why?

We collect and use the following information:

Personal Information:
- Name and email address
- Store admin URL
- Phone number
- Purpose: Identity verification, communication, service updates, and legal compliance
Usage Data:
- Website visit information
- Account access patterns
- Device and browser information
- IP address
- Purpose: Service improvement and experience personalization
Order Information:
- Order details necessary to provide our service
- Purpose: Core functionality and service delivery

When We Collect Information

We collect information when you:

Install our app
Access our services
Provide information directly to us

We may also partner with third parties to screen for potential fraud.

We may share your information with third parties for:

Marketing and advertising campaigns
Legal compliance and regulatory requirements
Business transactions (acquisition, merger, etc.)

We use industry-leading data hosting providers to host our services.

3. Information from Customers

We collect limited customer information including:

Transaction ID
Order details necessary for app functionality
Billing address

We explicitly do not collect or store:

Customer names
Email addresses
Payment card details

This information is used solely for service provision and is not shared with third parties.

4. Website Visitors and Support Users

We collect:

Device and browser information
Network connection details
IP address
Cookie data
Support communication details (name, email, chat content)

5. Cookies and Tracking Technologies

We use cookies to:

Recognize your device
Provide personalized experiences
Operate essential features
Serve targeted advertisements

You can opt-out of targeted advertising through the Digital Advertising Alliance’s Opt-Out page.

6. Data Retention

We retain information throughout your active relationship with us
After app uninstallation, data is deleted within one week unless you reinstall
We maintain archived copies for legitimate business purposes and legal compliance
Anonymous information may be retained for service improvement

7. Data Protection

We implement industry-standard security measures including:

Encryption
Access controls
Regular security audits
Secure data hosting

8. What We Don’t Do

We do not:

Sell or rent personal information to third parties
Use personal information to independently market to your customers
Share customer data beyond what’s necessary for app functionality

9. User Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request data deletion
Limit data usage
Export your data

To exercise these rights, contact us through our support channels.

10. Changes to Privacy Policy

We will notify users of policy changes via email to their registered address.

11. Contact Information

For questions or concerns about this Privacy Policy, contact us at:

Email: [email protected]

By using our app, you acknowledge and agree to this Privacy Policy.